Last Updated: June 20, 2026

This Privacy Policy explains how Upstream Marketing, a trade name of Brookfield Media LLC, collects, uses, and protects information that may be collected when you visit or use this website.

In this Privacy Policy, “Upstream Marketing,” “we,” “us,” and “our” refer to Brookfield Media LLC d/b/a Upstream Marketing. The terms “you” and “your” refer to the user or visitor of this website.

Your use of this website is also governed by our Terms & Conditions.

By using this website, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please discontinue use of this website.

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Information We May Collect

You may visit this website without providing personal information. However, we may collect information from you when you voluntarily submit it through a contact form, email, phone call, or other communication.

The information we may collect includes:

• Name
• Company name
• Email address
• Phone number
• Website address
• Information you provide in a contact form or message
• Information related to a project inquiry or service request
• Basic website usage information, such as pages visited, browser type, device type, referral source, and general location information

We may also collect technical information through cookies, analytics tools, spam protection tools, and similar website technologies.

How We Use Information

We may use the information we collect to:

• Respond to your inquiry
• Communicate with you about website design, website development, website hosting, website management, website updates, search engine optimization, content support, or related website services
• Prepare proposals, estimates, service agreements, or invoices
• Provide services to you or your company
• Improve our website, content, and user experience
• Monitor website traffic and performance
• Protect the website from spam, fraud, security threats, or misuse
• Maintain business records
• Comply with applicable legal, accounting, or business obligations

We do not sell your personal information.

Contact Forms and Email Communication

If you submit a contact form or email us directly, we may use the information you provide to respond to your message and communicate with you about your inquiry.

Submitting a contact form or sending us an email does not create a client relationship. Any professional services provided by Upstream Marketing are governed by a separate proposal, agreement, invoice, or written authorization.

We may retain contact form submissions, emails, and related communications for business, customer service, project history, legal, or recordkeeping purposes.

Cookies and Website Tracking

This website may use cookies, analytics tools, tracking technologies, or similar tools to help us understand how visitors use the website and to improve the website experience.

Cookies are small files that may be placed on your device when you visit a website. Cookies can help a website remember certain information and can help website owners understand website traffic and usage patterns.

We may use cookies and analytics tools to understand:

• Which pages are visited
• How visitors find the website
• How long visitors stay on the website
• What type of device or browser is used
• General website performance and traffic trends

You can choose to disable or manage cookies through your browser settings. If this website provides a cookie notice, consent banner, or cookie preference tool, you may also use that tool to manage your cookie preferences. Some features of the website may not function properly if cookies are disabled.

Analytics and Third-Party Tools

We may use third-party tools and service providers to help operate, protect, and improve this website. These may include tools for:

• Website hosting
• Website analytics, including Google Analytics
• Website performance tools, including Google Search Console or Google Site Kit
• Contact forms
• Spam protection or CAPTCHA
• Email delivery
• Website security
• Website backups
• Embedded videos, maps, or social media content

These third-party providers may collect or process certain information according to their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites, platforms, or service providers.

Embedded Content and Third-Party Links

This website may include embedded content or links to third-party websites, such as videos, maps, social media posts, articles, client websites, or other external resources.

Embedded content from other websites may behave as if you visited the third-party website directly. These third-party websites may collect data, use cookies, embed additional tracking, or monitor your interaction with their content.

When you leave our website or interact with third-party content, your use is governed by the privacy policy and terms of that third party.

Client Work, Case Studies, and Portfolio Examples

This website may include examples of work completed for clients, including website screenshots, project descriptions, logos, testimonials, case studies, or other project-related materials.

These examples are provided to show our experience and capabilities. We do not intentionally publish sensitive personal information in our portfolio examples.

If you are a client and would like a project example removed, updated, or modified, please contact us in writing. We will make reasonable efforts to review and address written requests within 30 days.

Email Marketing

We may occasionally send emails to clients, past clients, prospects, or business contacts who have communicated with us or expressed interest in our services.

These emails may include website tips, company updates, service information, project follow-up, or other relevant business communications.

If we send commercial or promotional emails, those emails will include a way to opt out or unsubscribe, or you may request to stop receiving marketing or promotional emails from us by contacting us at info@upstreammarketing.net.

We will make reasonable efforts to honor marketing email opt-out requests within 10 business days. Please note that we may still send non-marketing emails related to active projects, invoices, service agreements, hosting, website management, or other business matters.

Data Security

We take reasonable steps to protect the information submitted through this website. However, no website, internet transmission, email communication, or electronic storage method is completely secure.

While we make reasonable efforts to protect your information, we cannot guarantee absolute security. You submit information through this website at your own risk.

Data Retention

We may retain personal information, contact form submissions, emails, project communications, and related business records for as long as needed for business, legal, accounting, customer service, project history, or recordkeeping purposes.

When information is no longer needed, we may delete, archive, or securely dispose of it in accordance with our business practices.

Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Your Privacy Choices

You may contact us to:

• Request access to personal information you have provided to us
• Ask us to correct or update your information
• Request that we delete certain information, where applicable
• Request to stop receiving marketing emails from us
• Ask questions about how your information is used

We may need to verify your identity before responding to certain requests. We may also retain certain information when required or permitted for legal, business, accounting, security, or recordkeeping purposes.

Where required by applicable law, we will make reasonable efforts to respond to privacy-related requests within 45 calendar days after receiving a verifiable request.

California, Texas, and Other State Privacy Rights

Depending on where you live, you may have certain rights under applicable state privacy laws. These rights may include the right to know what personal information is collected, request access to certain information, request deletion or correction of certain information, or opt out of certain uses of personal information.

Upstream Marketing does not sell personal information.

To submit a privacy-related request, please contact us using the contact information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.

Your continued use of this website after changes are posted means you accept the updated Privacy Policy.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Upstream Marketing
Brookfield Media LLC d/b/a Upstream Marketing

1334 Brittmoore Road, Suite 3000
Houston, Texas 77043
Phone: 832-594-5390
Email: info@upstreammarketing.net
Website: www.upstreammarketing.net